Last Updated: June 30th 2026
This Privacy Policy explains how Auto Republic Ltd, trading as CustomsDeclaration.ie (“we”, “our”, “us”), collects, uses, stores, shares and protects your personal information when you visit our website or engage our professional customs, taxation and import advisory services.
We are committed to protecting your privacy and processing your personal data fairly, lawfully and transparently in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Data Protection Act 2018, and all other applicable Irish and European data protection legislation.
1. Who We Are
CustomsDeclaration.ie is a trading name of Auto Republic Ltd.
Auto Republic Ltd is the Data Controller for the purposes of the General Data Protection Regulation (GDPR).
Business Details
Auto Republic Ltd
Trading as: CustomsDeclaration.ie
Registered in Ireland
CRO Number: 472897
Email: privacy@customsdeclaration.ie
2. Information We Collect
Depending on the professional service requested, we may collect the following categories of information.
Personal Information
- Full name
- Residential address
- Email address
- Telephone number
- Date of birth (where required)
- Nationality (where required)
Identity Verification Documents
Where necessary to provide our services or comply with legal obligations, we may request:
- Passport
- Driving licence
- National identity card
- Proof of address
- PPS Number (only where required by Revenue or applicable law)
Vehicle and Import Information
Where applicable we may collect:
- Vehicle registration number
- Vehicle Identification Number (VIN)
- Make, model and year
- Country of purchase
- Purchase date
- Purchase price
- Invoice details
- Shipping details
- Port of arrival
- Vehicle ownership information
Customs and Revenue Information
Depending on the service requested we may collect:
- Customs declarations
- Transfer of Residence (ToR) documentation
- Relief and exemption applications
- Revenue correspondence
- Customs valuation information
- Import tax calculations
- Customs classification information
- Supporting customs documentation
Financial Information
Where relevant we may collect:
- Purchase invoices
- Customs values
- Payment confirmations
- Import costs
- Banking information where refunds are required
We do not store full payment card details. Payments are processed securely through our payment service providers.
Website Information
When you visit our website we may automatically collect:
- IP address
- Browser type
- Operating system
- Device type
- Website usage information
- Referring website
- Cookie information
- Analytics data
3. How We Use Your Information
We use your personal information to:
- Provide the professional services you request.
- Assess customs obligations.
- Determine eligibility for customs reliefs and exemptions.
- Prepare customs declarations.
- Prepare Transfer of Residence applications.
- Prepare import tax reports.
- Prepare customs reports and assessments.
- Liaise with Revenue Commissioners and other competent authorities.
- Verify documentation.
- Respond to enquiries.
- Process payments.
- Prevent fraud.
- Maintain appropriate business records.
- Improve our services.
- Comply with legal and regulatory obligations.
4. Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
Performance of a Contract
To provide the professional services you request.
Legal Obligation
To comply with customs legislation, taxation legislation and other applicable legal requirements.
Legitimate Interests
To operate our business efficiently, improve our services, protect our legal rights and prevent fraud.
Consent
Where required by law, including for certain cookies or marketing communications.
Where processing is based upon consent, you may withdraw your consent at any time.
5. Document Verification
To provide our professional customs, taxation and import advisory services, we may request documentation to verify:
- Your identity.
- Ownership of a vehicle or goods.
- Eligibility for customs reliefs or exemptions.
- Compliance with Revenue requirements.
- Compliance with customs legislation.
Documents may include:
- Passport.
- Driving licence.
- National identity card.
- Proof of address.
- Vehicle registration documents.
- Purchase invoices.
- Shipping documentation.
- Transfer of Residence documentation.
- Revenue correspondence.
- Customs declarations.
- Any other documentation reasonably required to provide the requested professional service.
We process these documents solely for providing our services, complying with legal obligations and preventing fraud.
Where necessary, we may retain copies of corrected, superseded or replacement documents to maintain a complete audit trail of the professional services provided and to respond to Revenue or regulatory enquiries.
6. Customer Communications
We may communicate with you using the contact details you provide, including by:
- Telephone
- SMS
- Other electronic messaging services where appropriate
Communications may include:
- Requests for additional information or documentation.
- Progress updates.
- Professional advice.
- Completion notifications.
- Revenue-related updates.
- Payment requests.
- Invoices.
- Responses to enquiries.
- Notifications regarding changes affecting your engagement.
We will only communicate with you where necessary to provide the requested professional service, comply with legal obligations or where otherwise permitted by law.
7. Sharing Your Information
We only disclose personal information where necessary to provide our services or comply with legal obligations.
Recipients may include:
- Revenue Commissioners.
- Customs authorities.
- Government departments.
- Payment service providers.
- Professional advisers.
- Legal advisers.
- Accountants.
- Cloud hosting providers.
- IT service providers.
- Software providers used in delivering our services.
We do not sell, rent or trade your personal information.
8. International Transfers
Where personal information is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are implemented in accordance with GDPR.
These safeguards may include:
- European Commission Adequacy Decisions.
- Standard Contractual Clauses.
- Other lawful transfer mechanisms recognised under GDPR.
9. Record Retention
We retain personal information only for as long as reasonably necessary to:
- Provide the requested professional service.
- Comply with customs, taxation and legal obligations.
- Respond to Revenue enquiries.
- Defend legal claims.
- Resolve customer disputes.
- Maintain professional business records.
- Meet audit requirements.
Records retained may include:
- Customer correspondence.
- Identity verification documents.
- Supporting documentation.
- Customs declarations.
- Transfer of Residence applications.
- Exemption applications.
- Import tax reports.
- Professional assessments.
- Revenue correspondence.
- Invoices.
- Payment records.
Where multiple versions of documentation are supplied, we may retain previous versions to maintain a complete audit trail of our professional services.
When information is no longer required, it will be securely deleted or anonymised.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access.
- Accidental loss.
- Misuse.
- Alteration.
- Destruction.
- Unauthorised disclosure.
These measures include secure systems, restricted access, password protection and staff confidentiality obligations.
Although we take reasonable steps to protect personal information, no electronic transmission or storage system can be guaranteed to be completely secure.
11. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal data.
- Request correction of inaccurate information.
- Request erasure of your personal data.
- Request restriction of processing.
- Object to processing.
- Request data portability.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Data Protection Commission.
Some rights may be restricted where we are legally required to retain information or where processing is necessary for the establishment, exercise or defence of legal claims.
Requests should be submitted to:
We may request proof of identity before responding to your request.
12. Cookies
Our website uses cookies and similar technologies to:
- Ensure the website functions correctly.
- Improve user experience.
- Analyse website traffic.
- Monitor website performance.
- Protect website security.
Where required by law, we will obtain your consent before placing non-essential cookies on your device.
You may manage or withdraw your cookie preferences at any time through our cookie settings or your web browser.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the content, security or privacy practices of third-party websites and encourage you to review their privacy policies before providing personal information.
14. Children’s Privacy
Our services are intended for persons aged 18 years or older.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate authority, we will take reasonable steps to delete that information.
15. Changes to this Privacy Policy
We may amend this Privacy Policy from time to time to reflect changes in our services, business practices or legal obligations.
The latest version will always be published on our website and will take effect from the date of publication.
16. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
Auto Republic Ltd
Trading as: CustomsDeclaration.ie
CRO Number: 472897
Email: privacy@customsdeclaration.ie
17. Complaints
If you believe that we have not processed your personal information in accordance with applicable data protection legislation, you have the right to lodge a complaint with the Data Protection Commission (Ireland).
Before doing so, we encourage you to contact us first so that we have the opportunity to resolve your concerns.
Email: privacy@customsdeclaration.ie
